Narendran Chandrasekaran

Currently working for the National Railroad Passenger Corporation (Amtrak), as an account executive/manager for managing their ERP COE portfolio.

• Managed and conducted steering committee meetings with IT and Business teams
• Worked with CXO level members within Amtrak to understand strategic business goals and jointly reviewed overall program plan/strategy
• Advised Amtrak of cost, quality or time-saving methods on industry standards and best practices
• Coordinated change management process with Amtrak
• Identify additional talents based on demand plans and growth
• Identified potential business process improvements to better serve Amtrak clients
• Understand any concerns of client stakeholders, address them and periodically report on resolution of the reported concerns
• Responsible for client relationship management with IT leadership and business leadership, account growth via strategic or tactical initiatives, work with vendor partners to ensure non-disruptive delivery
• Closing customer contracts and generating new sales within Amtrak, generating new leads and prospecting opportunities
• Managing teams and facilitating collaboration in the workplace

Worked for the Department of Family and Protective Services, part of the architect team for the modernization of their legacy system.

• Responsible for client relationship management at a CXO level and IT leadership
• Responsible for Daily program management throughout the program life cycle
• Responsible for Defining the program governance (controls) and monitoring overall program progress
• Responsible for Managing risks and issues; taking corrective measurements
• Responsible for Coordinating the projects and their interdependencies
• Responsible for Managing stakeholders’ communication
• Responsible for Solution design and controlling the technical architecture
• Responsible for Coordinating each team’s technical activities
• Responsible for Ensuring adherence to appropriate standards of technical best practice
• Responsible for Identifying and owning architectural and other technically based risk, escalating to the Project Manager as appropriate
• Managed non-functional requirements
• Managed technical aspects of the transition of the solution into live use
• Resolved technical differences between technical team members
• Adhered to technical constraints laid out in the System Architecture Definition
• Adhered to standards and best practice laid out in the Technical Implementation Standards

Lead the entire development team for the modernization of Integrated Eligibility System for Food and Cash programs.

• Responsible for Ensuring collaboration across stakeholder business areas
• Responsible for Ensuring business resources are available as needed
• Responsible for Project planning including schedule, quality, resource and risk management planning
• Responsible for Project tracking and monitoring progress against the baselined project plans
• Responsible for Managing Application Development team
• Responsible for Prepare weekly / monthly status reports
• Responsible for Identifying future needs and opportunities
• Performed risk analysis / risk mitigation plan
• Mentored development teams in Iteration model and RAD best practices
• Provided technical support on deliverables , responsible for Managing Curam Architecture and Technical Design
• Reviewed Technical solution and ensured designs are in compliance with specifications
• Supported continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Responsible for Resourcing Specialist Roles as required
• Resolved problems escalated from the Solution Development Teams
• Coaching the Solution Development Teams when handling difficult situations

Lead the entire project team for both the projects, both of them were product customization and implementation.

• Responsible for managing concurrent projects across multiple teams with different delivery models
• Involved in Estimations, Planning, Scheduling, Risk handling, Client Interactions, Steering committee meetings
• Managed project procurements working with Resource Management
• Developed project charter and comprehensive project plan
• Responsible for strategizing the goals and ensuring customer realizes the business value as identified
• Responsible for communication including status of project health
• Responsible for risk management, and escalation of issues that cannot be resolved in the team
• Managing Application Development team under global delivery model
• Provided leadership in development and implementation, of several solutions

A program intended to improve and promote health and fitness through gamification.

• Prepared a project schedule for the entire project
• Participated in client discussions to gather scope information and perform analysis of scope information to provide inputs for project scoping documents
• Ensures project success by providing technical system expertise to guide the technical work
• Supported the team in developing optimized high quality frameworks
• Supervised the assigning tasks to team and tracking timelines and quality of output
• Coordinated and manages the team’s performance of project tasks, ensuring integration of all project work with focus on creation of project deliverables and work performance information
• Reviewed requirements documentation and followed-up with relevant stakeholders for sign-offs
• Supported proposal creation activities and participated in the solution design for the requirement
• Lead the performance testing team and provided support for User Acceptance Testing
• Responsible for communication including status of project health

A program intended to improve and promote health and fitness through gamification.

• Provided inputs to the architecture team through framework analysis, design patterns
• Reviewed high and low-level design
• Performed portfolio analysis, help plan transition and executed the transition activities
• Supported client interfacing activities and helped to create the relevant reports
• Participated in client discussions to gather scope information and perform analysis of scope information to provide inputs for project scoping documents
• Participated in the estimation activities considering organizational / unit Q&P goals and planned the staffing for the track
• Prepared detailed schedule for the NFS track and provided inputs to overall project schedule
• Responsible for communication including status of project health

To expedite resolution of technology related Incidents and Service Requests affecting Associates and Business Partners of a leading manufacturing industry.

• Facilitated requirement gathering, issue clarifications, review documentations, sign-off by all the stakeholders for defining the functional and non-functional project requirements
• Lead the estimation activities, considering the organization/unit goals, reviewed the estimates and communicated then to all the stakeholders to plan the required budget and resources
• Prepared a detail project schedule, baseline the same and managed any changes to ensure on time delivery of the project
• Identified quality goals and prepared a comprehensive quality plan
• Created a risk management plan clearly identifying the risks and mitigations
• Conducted stakeholder meeting to communicate the project status and the corrective measures taken to deliver project successfully
• Built formal and informal customer relationship at the project level by engaging them regularly and be the single point of contact for the project related activities
• Provided regular reports, value articulation and managed expectation to increase customer satisfaction

Part of the agile design and development team of Eligibility and Membership, Bump & Compare, Premier Fee Calculation cross-plane service modules.

• Designed and developed cross-plane service components with Spring Framework
• Designed and developed cross-plane business objects and domain objects with Object Relational Mapping framework such as iBATIS
• Designed and developed cross-plane service business process and data access to Oracle database and back-plane layers with JAXB, JMS and XML
• Implemented the scheduler using Quartz API for batch functionalities
• Implemented distributed caching functionalities using oracle coherence for better performance
• Re-factors tight-coupled Java code by applying Java Design Patterns and Java best practices for performance, better maintenance and code readability
• Analyzes, troubleshoots and fix defects in the cross-plane service components
• Unit-tests cross-plane service components with JUnit and EasyMock
• Written Maven build script to compile Java codes and create service module packages
• Worked with Rational Clear Case for code source control and integration and Clear Quest for defects tracking

Worked on several projects for various clients.

• Participated in design discussions and prepared the Technical Design Document
• Work closely with other members of the development team on design and development and on task assignments
• Designing and developing several modules for the application
• Developing code using J2EE tech to add new features based on the customer requirements
• Integrated the MVC pattern with complex Multiple Servlet model coding
• Used Log4J for tracking application error logging purposes
• Developed SQL queries and also used Oracle TopLink tool for mapping tables
• Involved in testing the Flux scheduler 6.5 for scheduling purposes
• ANT was used for deploying the application in the Dev Application Server Environments
• Used PVCS and SVN for Version Controlling

Worked on several projects for various clients.

• Managed and led transitions teams and led the support and maintenance teams for major clients
• Hands on technical lead for various Java-J2EE projects under manufacturing domains
• Programmer for various Java-J2EE development projects and operations and maintenance of java based applications